Channels
Email
Gmail and Outlook
Web forms
Contact forms on your site
WhatsApp
Via the Meta integration
Chat widget
Self-service on your website
Marketplaces
Mirakl and Decathlon
Phone
Calls via Voicedata and Shomi
Automate
Confident answers
Automatic where possible
Actions
Order status, returns, changes
Automations
Rules across all channels
App integrations
Shopify, WooCommerce, Picqer and more
Knowledge
Knowledge centre
Only approved knowledge
Document management
Manuals and procedures
Web scraper
Your own site as a knowledge source
Internal assistant
Knowledge base chat for your team
Overview
Conversations
All channels in one inbox
Teams & assignment
The right question to the right person
Multilingual
Dutch, English, German and more
Statistics
Volumes, response times, knowledge gaps
A question about AIDAN, a quote or a partnership? Call, email or send a message.
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Sander HoeppermansFounder & CEO
sander@aidansolutions.nl+31 6 11 07 43 73
Bas VaanholtCCO & co-owner
bas@aidansolutions.nl+31 6 23 58 86 94
Nijverheidsweg-Noord 68 B3812 PM Amersfoort, the Netherlands
Parkweg 1027545 MV Enschede, the Netherlands